Refund
Policy

All subscription fees are non-refundable, except as required by applicable law or explicitly stated in this policy.

Refunds will not be issued for unused portions of a subscription period, service interruptions, or dissatisfaction with scan results.

Refunds may be considered in the following situations:

• Duplicate Charges: If you were mistakenly charged more than once.
• Technical Issues: If the Services were completely unavailable for more than 72 consecutive hours and we were unable to resolve the issue.
• Legal Requirements: Where local consumer protection laws mandate a refund.

If you are on a free trial, you will not be charged until the trial period ends.

Refunds are not available for promotional or discounted subscriptions.

To request a refund, contact our billing team:

Please include your account email, transaction ID, and reason for the refund request. We will review your request and respond within 5 business days.